If you encounter issues with searching or updating Overwatch 2 stats, the following reasons might be the cause:
1. Nickname and BattleTag not included
Overwatch 2 accounts are identified by a combination of nickname and BattleTag. You must enter both pieces of information correctly for stat searches. (E.g., OPGG#12345)
If you only enter the nickname, please note you may be redirected to another player's stat page or fail to find any stats.
2. Profile set to private
Overwatch 2 profiles must be set to public within the client for stat searches to work.
Please check the profile settings [here] and set it to public, then try searching or updating again.
3. Profile not set as public on Blizzard
OP.GG’s Overwatch 2 stats are based on data retrieved from Blizzard’s official site.
If your account cannot be searched on the official site or is set to a private profile, OP.GG may not be able to search or update your stats.